Privacy Policy

The purpose of this policy is to inform data subjects about the various processing carried out by this organization through the website and affecting their personal data in accordance with the provisions of Organic Law 3/2018 of December 5, 2018, on the Protection of Personal Data and guarantee of digital rights and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016.

1. IDENTIFICATION AND CONTACT DETAILS OF THE PERSON IN CHARGE

The organization COALZA SYSTEMS S.L, domiciled in C/ PARTIDA DE LA DAMA Nº 31 (46470 MASSANASA) VALENCIA, with N.I.F. B98782477, contact telephone: 963671736 and e-mail info@coalza.com.

2. PURPOSES OF THE PROCESSING OF YOUR PERSONAL DATA

USERS/NAVIGATORS OF THE WEBSITE OF THE RESPONSIBLE PARTY.

We will process your personal data provided through our web forms to:

To attend to requests, complaints and incidents transferred through our contact channels incorporated in the web page.
To understand the behavior of the surfer within the web in order to detect possible computer attacks to our website.

Comply with the legal obligations that are directly applicable to us and regulate our activity.

To protect and exercise our rights or respond to claims of any kind.

- Where appropriate, sending commercial communications relating to goods or services that make up our business, and/or news or newsletters related to our industry.
- Manage and send you the requested quotation.

We manage your data to schedule the requested appointment.

3. LEGAL BASIS FOR PROCESSING

USERS/NAVIGATORS ON THE WEBSITE OF THE RESPONSIBLE PARTY.

In the consent you have given us to process your data for the purposes indicated. The refusal to provide your personal data will result in the impossibility to process your data for the above mentioned purposes.
To comply with the legal obligations that apply to us. In this case, the data subject may not refuse the processing of personal data.
In our legitimate interest to protect our image, business and track record by preventing attacks on our website. In this case, the data subject may not refuse the processing of personal data, but may exercise, where appropriate, the rights recognized in paragraph eight of this policy.

4. TIME LIMITS OR CRITERIA FOR DATA RETENTION

The personal data provided will be kept for the time necessary to fulfill the purposes for which they were initially collected.

Once the data are no longer necessary for the processing in question, they will be kept duly blocked in order to, if necessary, make them available to the competent Public Administrations and Bodies, Judges and Courts or the Public Prosecutor’s Office, during the statute of limitations period for any actions that may arise from the relationship maintained with the client and/or the conservation periods provided for by law.

5. AUTOMATED DECISIONS AND PROFILING.

The website does not make automated decisions or create profiles.

6.ADDRESSEES

For the duration of the processing of your personal data, the organization may transfer your data to the following recipients:

Judges and Courts.
State Security Forces and Corps.
Other competent public authorities or bodies, when the data controller has a legal obligation to provide the personal data.

7.INTERNATIONAL DATA TRANSFERS

The organization does not make any International Data Transfer.

8.RIGHTS

Data subjects may at any time and completely free of charge exercise their rights of access, rectification and erasure, as well as request that the processing of their personal data be restricted, object to the processing, request the portability of their personal data (whenever technically possible) or withdraw the consent given, and where appropriate, where applicable, not to be subject to a decision based solely on automated processing, including profiling.

To do so, you may use the forms provided by the organization, or send a letter to the postal address or e-mail address indicated above.
In any case, your request must be accompanied by a photocopy of your ID card or equivalent document, in order to prove your identity.

In case you feel that your rights concerning the protection of your personal data have been violated, especially when you have not obtained satisfaction in the exercise of your rights, you can file a complaint with the competent Data Protection Supervisory Authority (Spanish Data Protection Agency), through its website: www.agpd.es.

In compliance with the provisions of Article 21 of Law 34/2002 of services of the information society and electronic commerce, if you do not wish to receive more information about our services, you can unsubscribe by sending an email to the address info@coalza.com, with subject “unsubscribe”.UNSUBSCRIBE”.

9. VERACITY OF THE DATA

The interested party guarantees that the data provided are true, accurate, complete and up to date; undertaking to inform of any change with respect to the data provided, through the channels provided for this purpose and indicated in point one of this policy.
You will be responsible for any damage or harm, both direct and indirect, that may be caused as a result of non-compliance with this obligation.

In the event that the user provides data of third parties, he/she declares that he/she has the consent of the interested parties and undertakes to provide them with the information contained in this clause, exempting the organization from any liability arising from failure to comply with this obligation.

10. SOCIAL NETWORKS

Social Networks are part of the daily life of many Internet users, and for them the Entity has created different profiles in some of them.

All users who visit our website have the opportunity to join our social networks or groups.

However, you should keep in mind that, unless we request your data directly (for example, through marketing actions, contests, promotions, or any other valid way), your data will belong to the corresponding Social Network, so we recommend that you carefully read their terms of use and privacy policies, as well as, be sure to configure your preferences regarding the processing of data.

11. MODIFICATIONS/UPDATE

This privacy policy may be modified/updated according to the established legal requirements or in order to adapt this policy to the instructions issued by the Spanish Data Protection Agency or changes in our website.

For this reason, we encourage users to periodically review our privacy policy.

If you have any doubts about this policy, you can contact COALZA SYSTEMS S.L. through the following e-mail: info@coalza.com